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Knowledgeable Staff, Unparalleled Solutions

April 22, 2016

PRESS RELEASE – ISO 9001 Certification

JMA Solutions is pleased to announce that we have earned our ISO 9001 certification. The demanding process covered every aspect of JMA operations through comprehensive system audits.

We began this process in November 2015 and successfully passed our requirements in 2016. Each individual played an integral part in helping us reach this achievement, with great leadership and guidance from our management team, and the tenacity and diligence of our JMA team.

ISO 9001 is a quality management system standard that was developed by the International Organization for Standardization, which is an association of governmental and nongovernmental organizations from many countries. The ISO 9001 standard is utilized to certify quality management systems that focus on continuous improvement, customer satisfaction and the active involvement of both management and employees in a process based approach.

Our goal in becoming ISO certified was not only to improve operations and ensure our processes are consistent, but also to ensure Customer Satisfaction and Continuous Improvement of our services. ISO allows us to implement a Corrective/Preventative Action Process to guarantee we fully meet our customer’s unique and specific requirements. This huge accomplishment will enhance our competitive edge, and ultimately help grow the business.

About JMA Solutions
JMA Solutions is an industry-leading government contracting firm. Specializing in program management, engineering services and financial management, our organization provides government agencies with advanced solutions that enhance performance and maximize productivity. We have an extensive network of experienced, creative professionals who commonly use industry best practices to solve complex business problems.

Our ISO Quality Statement:

We are committed to being an industry leader in providing quality solutions and unparalleled customer service, and in meeting or exceeding our customer requirements.  We are also committed to implementing and maintaining a quality management system that provides a means of monitoring, measuring, and continuously improving our services and performance.

Since 2013, JMA Solutions has been a partner with Develop Africa - helping to impact lives in Africa. Over the years, JMA Solutions has helped support 3 targeted programs in Africa: microfinance for women, computer training for girls and orphan care.

Develop Africa is delighted to have JMA Solutions as a partner. JMA Solutions support has truly made a HUGE difference in the lives of women, children and families in Africa.


Monday, November 16, 2015 kicked off the National Airspace System (NAS) System Perspective class held at JMA Solutions. The class is part of the Program Management curriculum and provides and overview of NAS key components including air traffic control, automation, surveillance, navigation, weather and communication.

This training is part of the AAP-330 Training Contract awarded to JMA Solutions; which is a three-year contract awarded July 31, 2015 worth $4.6 million. AAP is a Federal Aviation Administration (FAA) FAA office responsible for the FAA’s Acquisition Management System (AMS), overseeing FAA capital investments and other procurements, developing and implementing acquisition policy, and supporting FAA's mission by procuring systems, goods and services.

JMA Solutions will support the AAP Training Program by assisting with the strategic planning, development and instruction of courses for Systems Engineering, Cost Estimating and Acquisition Management.

JMA’s Deputy Chief Strategy Officer, Rose Merchant-Bennett, is the course instructor for the NAS System Perspective class. As a former Air Traffic Controller and FAA employee for 33 years, she brings extensive knowledge and expertise to the AAP Training Program.

Rose Merchant-Bennett
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During the month of September 2015, the Federal Aviation Administration (FAA) awarded JMA Solutions three service support contracts totaling roughly $4.7 million under the eFAST contract vehicle.

  • The first contract awarded will help support systems engineering efforts for the Performance Based Navigation (PBN) office. PBN is a component of the FAA’s NextGen Initiative, which integrates new and existing technologies to prepare the National Airspace System’s infrastructure for the future. According to the FAA, “PBN procedures are routes that use satellites and onboard equipment for navigation with greater accuracy.”
  • The second contract supports the Aeronautical Information Services group whom are the FAA's civil aviation authority providing the foundations for flight.
  • The final contract awarded helps support the FAA’s Knowledge Services Network (KSN) for the Quality, Integration & Executive Services within the FAA’s Aviation Safety branch. The FAA’s KSN is a collaborative internal website that is customizable and allows streamlined communications within the agency.


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In early 2014, JMA Solutions was awarded a contract by the Federal Aviation Administration (FAA) to provide technical, analytical, and planning support to the Unmanned Aircraft Systems Office (UASO) of Emerging Technologies (AJV-115). Since then, a small group of five subject matter experts have been tirelessly liaising between the commercial UAS user community, various Air Traffic locations, and FAA Headquarters in the approval of requests for Certificates of Waiver and Authorization (COA). These COAs are agreements allowing the user to maneuver unmanned aircraft in specific airspace for a specified period of time, while providing safe separation from other manned aircraft. To date, over 750 of these COAs have been processed and approved.
Although most COAs are processed "behind the scenes", one high-profile COA recently supported a popular television commercial for the Audi A6 automobile, inspired by Alfred Hitchcock's "The Birds". This effort is only one example of the commitment of all JMA's knowledgeable experts to providing unparalleled solutions to the customer.

The YouTube version of this commercial is embedded below.

The Birds is a trademark and copyright of Universal Studios. Licensed by Universal Studios Licensing LLC. All Rights Reserved.
NOTE: Video is "Standard YouTube License". From YouTube from, not under JMA control.

JMA Solutions, LLC was awarded a five-year contract for support of the National Airspace System (NAS) Defense Programs (NDP). Under this contract, JMA will support the Department of Defense (DoD), Department of Homeland Security (DHS), and other federal agencies' tactical homeland defense initiatives by providing financial, administrative, technical, and integration support activities.  


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JMA Solutions
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